• Developed skills in managing daily schedules and streamlining task prioritization for increased efficiency by 30%. • Gained proficiency in Read more organizing and maintaining complex calendars with 100% accuracy for simulated clients. • Enhanced professional communication skills, ensuring clarity in virtual correspondence and maintaining 95% instructor feedback approval during group tasks and milestone submission • Practiced database organization and analysis for informed decision-making. • Conducted research and data entry for proper decision-making for clients' travel and tourism • Facilitated Meeting coordination through agenda development and detailed minute documentation

• Organized and led marketing initiatives, increasing customer engagement by 20% through targeted campaigns. • Scheduled 5+ weekly meetings, Read more ensuring agenda alignment and reducing preparation time by 10%. • Designed administrative reporting templates that boosted reporting efficiency by 25%. • Boosted 30% trust and engagement through curated product reviews on the Google My Business page and company website

• Managed over 50+ customer inquiries and support tickets daily, ensuring a resolution rate of 90% within 24 hours. • Coordinated and Read more streamlined team schedules, improving task efficiency by 15%. • Implemented an email management system that reduced response times by 30%. • Reduced first response time by 30%, delivering timely support through phone, email, and live chat, which boosted customer satisfaction and loyalty.

• Ensured seamless customer service by answering telephone calls within 30 seconds and eliminating on-hold wait times. • Boosted sales Read more performance by leveraging expertise to drive product promotion and upsell opportunities. • Enhanced customer satisfaction by addressing needs and resolving concerns • Improved service delivery by actively checking service availability and order statuses, achieving an 85% satisfaction rate, and enhancing efficiency.